Report on Information Technology in Banking industry - Group 4 - SEC B

                                                                                                                                                                                          Technological innovations and advancements have spread into every sphere of life. And banking is no exception. With competition being tough and fierce, business, specially banking, has to adopt new methods and techniques. Modern banking essentially implies use of modern technology and communication tools such as computer and the Internet, for bringing about more efficiency and speed in banking operations and making them more and more customer friendly and customer focused.

As building profitable and long lasting relationships with customers has become paramount to banks, Customer relationship management  (CRM) through data mining is crucial in satisfying the customers and in improving their loyalty. The quantification, measurement, mitigation and management of risks occurring in banks while conducting their business are an integral part of successful and efficient banking operations. Various statistical and computer science algorithms are used for  quantifying and managing the risk. Storage area networks (SAN) is a dedicated, centrally managed, secure information infrastructure, which enables any-to-any  interconnection of servers and storage systems. Using SAN, banks can store their wealth of information in an organized, secure and an easily accessible manner. The role of banking in ensuring business  continuity  is crucial to meet the efficient standards of customer service and the BCP technology systems play a crucial role in ensuring this aspect. We would like to study the influence and the importance of the above mentioned technologies in ICICI bank.

By Group 4

1. Nandakumar L - 30027
2. Premnath V   - 30034
3. Soma Vignesh A -30043
4. Vivekanandan. I -30053
5. Abinaya M    - 30061
6. Tanvi Lamba  -30125